Privacy Policy

Who are we?

We are a non-profit association called ISAN Switzerland. ISAN Switzerland provides this website and its content on a Swiss server of Cyon GmbH, located in Basel. The World Wide Web is a publicly accessible system. If you provide ISAN Switzerland with personal information via the Internet, you do so voluntarily and on your own responsibility. Such information can be lost or fall into the hands of unauthorized third parties at any time.

The responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (GDPR), is

ISAN Switzerland
Neuengasse 21
3001 Bern


The content of the internet presence of ISAN Switzerland is created and maintained to the best of our knowledge and belief. However, neither ISAN Switzerland nor its employees can guarantee that the data, information and advice provided on the website is up-to-date, complete or correct. This is also valid for contents on web pages to which we refer in our internet presence. We reserve the right to continuously edit our web pages and to change, supplement or delete them.

Neither ISAN Switzerland nor its employees are liable for direct or indirect damages of any kind, which you or third parties may incur in connection with the use of the internet or the web pages of ISAN Switzerland. This exclusion of liability is especially valid for defects and failures of any kind, such as temporary failures, data loss or viruses, as well as for misuse of data and information by unauthorized third parties (viewing, copying, falsifying, exploiting, etc.). The use of ISAN Switzerland websites is at your own risk.

Privacy policy


ISAN Switzerland has published this privacy statement in view of the future revision of the Swiss Federal Data Protection Act (FADP) and the entry into force of the EU Data Protection Regulation (GDPR). Although it is an EU regulation, the GDPR is relevant to ISAN Switzerland for several reasons: Swiss data protection law is historically closely linked to EU regulation, the expected changes in Swiss data protection law are strongly influenced by the FADP and finally the FADP also affects companies outside the EU.

General provisions for the users of the website

The protection of your personal data is an important concern for us. This data protection declaration describes how we collect and use your personal data and how any misuse is prevented. By accessing our website, you declare your agreement with this data protection declaration.

To answer general questions about data protection at ISAN Switzerland, you can contact us at any time by telephone or e-mail (031 313 36 53,

The present data protection declaration does not apply to the websites of third parties to which a link exists. We accept no liability for compliance with data protection regulations on the websites of third parties.

Legal basis

All personal data made available by you will be treated in accordance with the provisions of the FADP. In addition, the relevant provisions of the European basic data protection regulation (GDPR ) are observed.

Personal data

We only store and record information that is publicly accessible or that you provide us voluntarily. This is especially the case if you fill out forms on our website and/or contact our team.

Contact forms

The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to enter a valid e-mail address and your name. This serves to assign the inquiry and to answer it afterwards. The specification of further data is optional.

Use of personal data

We use your personal data exclusively for the purpose for which you have entrusted us with them. We will inform you immediately of any changes that affect your personal data.

We are entitled to process the personal data in order to fulfil the tasks incumbent upon us under the law, statutes, regulations, tariffs and contracts. In particular, the processing of the data serves the fulfilment of contracts of exercise, reciprocity and licensing agreements, for civil and criminal law enforcement of the rights entrusted to us, for collection, anti-piracy and for statistical and scientific purposes. Within this framework, data may be passed on to third parties, in particular affiliated companies in Germany and abroad, or to authorities and courts by express order.

Otherwise, personal data will not be passed on to third parties unless you consent to such a transfer.

Access data and logging

In addition to the personal data that you voluntarily provide, access data that can identify you as a user is automatically stored, for example IP address, date and time of access, pages visited, pages accessed, top-level domain, browser used, operating system used. There is no personal evaluation of the access data, i.e. no conclusions about your person are drawn from this data at any time. This storage is mainly for quality assurance, security considerations and for anonymous, statistical surveys. The access data is protected against unauthorized access and is not disclosed to third parties. ISAN Switzerland tries to keep the collected data (digital footprint) as small as possible (keywords: "Privacy by design, privacy by default").

All relevant electronic messages sent to or from us are automatically and unalterably archived to ensure their evidential value. These storages are protected by appropriate technical and organisational measures. Access is only granted in legally justified cases. Access is then based on the applicable legal provisions and is only granted to certain persons in specified functions.


In certain cases, cookies are used to better tailor the offer to the needs of the visitors and to collect statistical data on the use of the website. A cookie is a small text file that is stored locally by our website in the memory of the Internet browser on the computer you are using. In particular, cookies enable the recognition of the Internet browser. The storage of cookies can be prevented by appropriate settings in the Internet browser and once used cookies can be deleted. In this case, however, not all functions of a website can be used to their full extent.


ISAN Switzerland does not use external statistical applications (such as Google Analytics). On this website, data is collected and stored using the web analysis service software Matomo (, a service of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, ("Matomo") based on our interest in statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR. Pseudonymised user profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. Among other things, the cookies enable the recognition of the Internet browser. The data collected with Matomo technology (including your pseudonymised IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor of this website and is not combined with personal data about the bearer of the pseudonym.

If you do not agree with the storage and evaluation of this data from your visit, you can object to the storage and use of this data at any time by clicking on the mouse. In this case a so-called opt-out cookie will be stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie is also deleted and may have to be reactivated by you.


Information rights

As a data subject, you can at any time request information about the personal data concerning you and the correction of such data. We reserve the right to require a written request and proof of the identity of the person making the request before providing information or correcting it.


We recommend that you check this privacy policy regularly. If necessary, it will be continuously updated and adapted to the applicable legal situation.